Terms of service

1. General

These Terms of Service apply to all users of the site, including browsers, customers, and merchants. Glamourized Goods reserves the right to update, change, or replace any part of these terms at any time.

2. Online Store Terms

By agreeing to these Terms, you confirm that you are at least 18 years of age, or that you are the age of majority in your jurisdiction and have given us your consent to allow any of your minor dependents to use this site.

3. Products & Pricing

- All prices are listed in Kenyan Shillings (KES) unless otherwise stated
- We reserve the right to modify prices at any time without notice
- We reserve the right to limit the quantities of any product
- Product descriptions and images are as accurate as possible; slight colour variations may occur due to screen settings
- We reserve the right to discontinue any product at any time

4. Orders & Payment

- By placing an order, you confirm that all information provided is accurate and complete
- We reserve the right to refuse or cancel any order at our sole discretion
- Payment must be received in full before an order is processed and dispatched
- Accepted payment methods: M-Pesa, Visa, Mastercard
- All transactions are processed securely

5. Shipping & Delivery

- Orders are processed within 1-2 business days of confirmed payment
- Delivery timelines: Nairobi (same day delivery), rest of Kenya (2-3 business days)
- Delivery timelines are estimates and not guaranteed
- Glamourized Goods is not liable for delays caused by courier partners or circumstances beyond our control
- Risk of loss and title pass to you upon delivery

6. Intellectual Property

All content on www.riverlane.co.ke, including but not limited to text, graphics, logos, images, and product descriptions, is the property of Glamourized Goods and is protected under applicable Kenyan intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.

7. Prohibited Uses

You agree not to use our website to:

- Conduct any unlawful activity
- Transmit harmful, offensive, or fraudulent content
- Attempt to gain unauthorised access to our systems
- Use automated tools to scrape or copy content from our website